1. Introduction

Welcome to Norah Nawar Books ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at illustratedbook-e2jtbpz9.manus.space and purchase our digital products.

2. Information We Collect

We collect information that you provide directly to us when you:

• Create an account or sign in to our platform
• Purchase a book or digital product
• Contact us for support or inquiries

Personal Information: When you create an account, we may collect your name and email address through our authentication provider.

Payment Information: When you make a purchase, your payment details (credit/debit card numbers, billing address) are processed directly by our payment processor (Tap Payments). We do not store your full card details on our servers.

Usage Data: We automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, pages visited, and access times.

3. How We Use Your Information

We use the information we collect to:

• Process your purchases and provide access to purchased books
• Manage your account and provide customer support
• Send you transaction-related emails (purchase confirmations, receipts)
• Improve our website, products, and services
• Protect against fraudulent or unauthorized transactions
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use essential cookies to maintain your session and authentication state. These cookies are necessary for the website to function properly and cannot be disabled. We may also use analytics cookies to understand how visitors interact with our website, helping us improve the user experience.

5. Payment Data Security

All payment transactions are processed through Tap Payments, a PCI DSS-compliant payment processor. Your payment card details are encrypted and transmitted directly to Tap Payments. We only receive confirmation of successful or failed transactions along with a transaction reference number. We do not have access to your full card number, CVV, or other sensitive payment details.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Payment Processing: With Tap Payments to process your transactions
• Legal Requirements: When required by law, regulation, or legal process
• Protection: To protect our rights, privacy, safety, or property

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We will also retain your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal retention requirements)
• Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us at the email address provided below.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: